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en:tc_prod_f2 [2022/10/20 10:40] mashin |
en:tc_prod_f2 [2022/12/09 10:23] mwkim |
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* When upgrading the firmware using a USB memory inevitably, first set **Menu Timeout** to **Always On** in the **Display & Sound** menu before proceeding with the upgrade. Also, even if a failure message is displayed during the upgrade, DO NOT remove the USB memory and wait until a success message is displayed. The device will restart automatically when the upgrade is complete. | * When upgrading the firmware using a USB memory inevitably, first set **Menu Timeout** to **Always On** in the **Display & Sound** menu before proceeding with the upgrade. Also, even if a failure message is displayed during the upgrade, DO NOT remove the USB memory and wait until a success message is displayed. The device will restart automatically when the upgrade is complete. | ||
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+ | * For devices with the new SE processor, after upgrading the firmware to v2.1.x, you cannot downgrade to a lower version and downgrade the firmware customized in the lower version.\\ Devices with existing SE processor can be downgraded to a lower version.\\ For more information, check the serial number of the device and contact the Suprema (supremainc.com). | ||
</callout> | </callout> | ||
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<list-group> | <list-group> |