Sometimes users face sync error because they didn’t notice that user information exceeded the capacity of the device. For example, up to 3,000 face can be stored in FS2 device with 1:N authentication mode but, if BioStar exceeds this number, sync error will occur but some users do not know the reason.
To prevent this situation, you can see how many users, templates and cards can be stored in the device from BioStar 2.7.0
Compatible firmware