How to Use Suprema Mobile Access

Suprema Mobile Access service began from BioStar2 version 2.7.12. However, some inconveniences have been identified through the previous version. So, Suprema has upgraded its features to be more user-friendly in BioStar2 version 2.7.14. In addition, the service name was changed from Suprema Mobile Credential to Suprema Mobile Access, and Suprema Mobile Credential App and Portal to Airfob Pass and Airfob Portal, providing customers with better service than before.
Throughout this article, we would like to focus on new customers interested in Mobile Access and also previous users of Suprema Mobile Credential on BioStar2 version 2.7.12.
We would like to introduce the changes and upgrades of the BioStar2 version 2.7.14 criteria and guide you on how to use them.

[Data Flow of Suprema Mobile Access from BioStar 2 Software to a device]

Brief explanation for a set up procedure.

For more details, skip this and go to the below 3. Detail Procedure for BioStar2 version 2.7.14.

If you are using BioStar2 version 2.7.12 or you want to register a device through Airfob Pass App, refer the below overall procedure.

• This is a brief explanation about the set up procedure.
  

• Portal address: https://www.airfob.com/en/home
  

• Click Get Started to sign up and create your site. You may need to purchase credits.
  

• In BioStar 2 version 2.7.14 or higher version, 'Regular' card is only supported in BioStar2.(Related Article)

• 50 free Credits are given when a new 'Regular' site is created for demo and test purpose. No Maintenance Credits are given.

• Go to BioStar 2 → Settings → Mobile Access.
  

• BioStar 2 Mobile Credential setting should be based on the portal site data.

• Email & Password : the data of the user who signed in the portal.

• Site ID : the Site ID which user created through the portal.
  

• The domain and the port below are default. Please don't change it.

• Domain : https://api.mc.suprema.io (default)

• Port : protocol port number of portal site (default)
  

• If you want to know more details for the configuration of Mobile Credential, click [BioStar 2] Enhancement in Suprema Mobile Credential Usage in 2.7.14.

• Go to BioStar 2 → Device → Search Device or Advanced Search to search a connected device.
  

• Go to BioStar 2 → Settings → Mobile Credential and click + Add button from Device Registration.
  

• Device will communicate with Airfob Portal and obtain a certificate.
  

• Go to BioStar 2 → User → Add User.
  

• Enter user name, and email address. (mandatory)
  

• Click Credential → Mobile and enter the card ID to register the Suprema Mobile Access card.
  

5-1) Please confirm the email of the new user of BioStar 2 to his or her mobile and click the download link from the email content.

5-2) You need to make sure that the requested field is correctly filled in.

5-3) Turn on BLE or NFC of your mobile configuration.

5-4) Place your Mobile Access card on the device.

1) When you issue the Mobile Credential card, you can put character, ' ' (space), number and '_' (under bar) for user name.

2) If the card is blocked, the card number will be updated in 'Setting → Card → Blacklisted Card'.

3) If you delete users (delete selected users / delete all users), then issued cards will be automatically deleted from the Airfob Portal.

4) Even though you delete all users, Administrator user will remain and the Mobile Access card for Administrator will be kept.

Q 1 > How can we get the Mobile Access License Policy and how can we purchase Mobile Credential Credits?

A 1 > Please contact your Suprema regional sales representative. If you do not know the exact sales representative, please contact Suprema through our official web site. (Link)

Q 2 > Can we keep using BioStar 2 Mobile Card if we has been used? How does the policy go for BioStar 2 Mobile Card?

A 2 > As long as you do not uninstall the application, you can keep using the old version. But we recommend you use the new mobile access card, due to better performance and many improvements on user interfaces. BioStar 2 Mobile card will be discontinued from September 2020. Once you upgrade the new FirmWare to the devices, you will not be available to use the current BioStar 2 Mobile Card. Please visit the site and find more information. (Link-Login Required)

Q 3 > What if we use XPass 2 and other Suprema devices, such as BioStation A2 and want to use Suprema Mobile Access?

A 3 > You need to use different credentials (Mobile Card, Fingerprint, RF card, etc) for BioStation A2. (April, 2020)

Q 4 > The reader just has to be Mifare device type correct? Or could the FOB reader be added to use multi technology.

A 4 > The reader must be working with 13.56 MHz frequency, So multi-technology reader does have 13.56 MHz and Airfob Patch will work on it.

Q 5 > For the mobile access to work, must the system where the BioStar Software installed be on the internet always, or can it work offline?

A 5 > If you want to manage everything from BioStar2, then BioStar2 server needs an internet connection. But in case of BioStar 2 in local network then you will need to manually enroll all of the user information on the Airfob portal.

Q 6 > Are there firmware upgrade available for all models to become master device of XPass D2 (Rev 2) and provide Mobile Access feature to the solution? Or only XPass 2 at the moment?

A 6 > Currently, XPass 2, XPass D2(Rev 2), and BioLite N2 support Suprema Mobile Access. We are going to expand supporting devices that are able to use Suprema Mobile Access.

- The relevant article

Upgraded Hardware Introduction : XPass D2 (Rev 2)

Supported Devices List of Mobile Access

The version information of the compatible firmware of RS485 Master is as follows.

- XPass 2 : v1_2_0_20200409

- BioLite N2 : Has been released in 2Q 2020.

- CoreStation : Has been released in 3Q 2020.

- BioStation L2: Has been released in 3Q 2020.

- BioStation A2 : Hass been released in 3Q 2020.

- BioStaton 2: Has been released in 3Q 2020.

- FaceStation 2 / FaceLite : Has been released in 3Q 2020.

- BioEntry W2: Has been released in 3Q 2020.

- BioEntry P2: Has been released in 3Q 2020

Q 7 > What happens to the URL address after Airfob Portal changed?

A 7 > The previous https://mc.suprema.io will just redirect to the new portal address, https://www.airfob.com/en/home

Q 8 > Would multi card work for regular cards?

A 8 > Yes, multi card is supported regardless of regular or dynamic card.

Q 9 > What is correct terms for Suprema Mobile Access?

A 9> Check the table in below,

Q 10 > Does BioStar 2 support both regular and dynamic sites?

A 10> No, currently(BioStar 2.8.2) it does only support regular sites. BioStar 2 will support dynamic in the future but no version plan yet.

• Airfob Portal : Link
  

• Airfob Support Page : Link
  

• Related Webinars :
  

1. Overview of BioStar 2’s Latest Release and How To Use Suprema Mobile Access
   

1. Overview of Suprema Mobile Access's Features
   

• MOCA SYSTEM Inc. YouTube channel :Link

• SUPREMA Official Website : Suprema Mobile Access