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en:2xfaq_how_to_backup_the_cloud_setting_when_reinstalling_biostar_2 [2016/05/20 16:56] 127.0.0.1 external edit |
en:2xfaq_how_to_backup_the_cloud_setting_when_reinstalling_biostar_2 [2020/01/02 15:45] (current) nykwon [Migrating domain settings when reinstalling BioStar 2] - updated installation path (x64) |
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| ===== Migrating domain settings when reinstalling BioStar 2 ===== | ===== Migrating domain settings when reinstalling BioStar 2 ===== | ||
| - | If you uninstall BioStar 2 and reinstall it after you have use the cloud setting in BioStar 2, you will not be able to use the same subdomain name. However, if you back up the setting.conf file and overwrite the file in your new installation, you should be able to reuse the subdomain name. | + | If you uninstall BioStar 2 and reinstall it after you have to use the cloud setting in BioStar 2, you will not be able to use the same subdomain name. However, if you back up the setting.conf file and overwrite the file in your new installation, you should be able to reuse the subdomain name. |
| \\ | \\ | ||
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| 1. Open File Explorer in Windows. \\ | 1. Open File Explorer in Windows. \\ | ||
| 2. Go to the BioStar2 Installation folder as shown below and find the file: <wrap hi>**setting.conf**</wrap> \\ | 2. Go to the BioStar2 Installation folder as shown below and find the file: <wrap hi>**setting.conf**</wrap> \\ | ||
| - | ''C:\Program Files (x86)\BioStar 2'' \\ | + | * In case of installed BioStar 2 for 32bit: ''C:\Program Files (x86)\BioStar 2'' |
| + | * In case of installed BioStar 2 for 64bit: ''C:\Program Files\BioStar 2\BioStar 2(x64)'' \\ | ||
| {{:en:2x_backup_the_cloud_setting_when_reinstalling_biostar_2_001.png.png?nolink&800|}} \\ \\ | {{:en:2x_backup_the_cloud_setting_when_reinstalling_biostar_2_001.png.png?nolink&800|}} \\ \\ | ||
| 3. Right click on the file and click **Open**. \\ | 3. Right click on the file and click **Open**. \\ | ||
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| 11. Go to **BioStar 2** > **Setting** > **Cloud**. You should be able to use the same sub-domain name you used before.\\ | 11. Go to **BioStar 2** > **Setting** > **Cloud**. You should be able to use the same sub-domain name you used before.\\ | ||
| <WRAP round box> | <WRAP round box> | ||
| - | * If you have already deleted BioStar2 without backing up the **setting.conf** file, please contact [[support@supremainc.com]] | + | * If you have already deleted BioStar2 without backing up the **setting.conf** file, please contact the technical support team. \\ |
| - | * If you cannot use the previous sub-domain name please send an email to [[support@supremainc.com]] with a screenshot of the error. | + | * Note: if you are a end-user or dealer, please contact your local Suprema distributor for technical support. |
| </WRAP> | </WRAP> | ||