Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
en:how_to_synchronize_user_data_enrolled_from_the_device [2019/01/02 18:10] tim |
en:how_to_synchronize_user_data_enrolled_from_the_device [2021/12/17 10:00] (current) peterk |
||
|---|---|---|---|
| Line 18: | Line 18: | ||
| \\ | \\ | ||
| - | Please note that the user data delete device from the device won't affect the server side user data. \\ | + | Please note that the ‘user data delete’ from the device won't affect the server side user data. \\ |
| - | <WRAP left round important 90%> | ||
| - | |||
| - | Due to the known issue, the device enrolled/edited user data cannot be updated to the serer when the user has smart card(s), such as Access on Card or Secure Credential Card in the server DB side. This will be fixed by the next version release (2.7.2v). | ||
| - | |||
| - | </WRAP> | ||
| \\ | \\ | ||
| - | \\ \\ \\ \\ | ||
| \\ | \\ | ||
| Line 34: | Line 28: | ||
| 1. Go to the server setting and select 'All Devices(including user update from device)' and apply. | 1. Go to the server setting and select 'All Devices(including user update from device)' and apply. | ||
| - | {{:en:server_setting.jpg?500|}} | + | {{:en:server_setting.png?800|}} |
| \\ | \\ | ||
| Line 40: | Line 34: | ||
| 2. Enroll or edit users from the device. The user update succeeded logs can be seen from the monitoring logs as below. | 2. Enroll or edit users from the device. The user update succeeded logs can be seen from the monitoring logs as below. | ||
| - | - User update succeeded(BioStar): it refers user update event by syncing data from server to device.\\ | + | - User update succeeded (BioStar): it refers user update event by syncing data from server to device.\\ |
| - | - User update succeeded(Device): it refers user update event occurred at the device side. \\ | + | - User update succeeded (Device): it refers user update event occurred at the device side. \\ |
| {{:en:device_enrolled.jpg?800|}} | {{:en:device_enrolled.jpg?800|}} | ||
| Line 47: | Line 41: | ||
| \\ | \\ | ||
| - | Note that there can be 'Fail to save to the server DB' events when the server fails to update to the DB. In this case, the updated user data are only reflected on the device side. \\ | + | Note that there can be 'Fail to save to the server DB' events when the server fails to update the DB. In this case, the updated user data are only reflected on the device side. \\ |
| {{:en:device_enroll_fail.jpg?800|}} | {{:en:device_enroll_fail.jpg?800|}} | ||