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en:how_to_use_suprema_mobile_access [2020/06/03 17:44]
sypark1
en:how_to_use_suprema_mobile_access [2020/08/27 19:36]
sypark1
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 Through this article, we would like to focus on new customers who are interested in Mobile Access, which is emerging as the next generation Credential, and those who have previously used the Suprema Mobile Credential on BioStar v2.7.12. We would like to confirm the changes and upgrades of the BioStar v2.7.14 criteria and guide you on how to use them. Through this article, we would like to focus on new customers who are interested in Mobile Access, which is emerging as the next generation Credential, and those who have previously used the Suprema Mobile Credential on BioStar v2.7.12. We would like to confirm the changes and upgrades of the BioStar v2.7.14 criteria and guide you on how to use them.
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-Please refer the article if you are using BioStar 2.7.12. ([[http://​kb.supremainc.com/​knowledge/​doku.php?​id=en:​how_to_use_suprema_mobile_credential_in_biostar_2.7.14|Related Article]]) 
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 {{:​en:​01.png?​700|}}\\ {{:​en:​01.png?​700|}}\\
-[Data Flow of Suprema Mobile ​Credential ​from BioStar 2 SW to a device]+[Data Flow of Suprema Mobile ​Access ​from BioStar 2 SW to a device]
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   * **Suprema Mobile Access** and **BioStar 2 Mobile Card** are **different** products. Links for the detailed information are listed up on the bottom of this page. Or, you can read that first before reading the below.([[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050105|Related Article 1]]/​[[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050338|Related Article 2]])   * **Suprema Mobile Access** and **BioStar 2 Mobile Card** are **different** products. Links for the detailed information are listed up on the bottom of this page. Or, you can read that first before reading the below.([[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050105|Related Article 1]]/​[[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050338|Related Article 2]])
   * **CANNOT** enroll a new Suprema Mobile Access directly from Suprema devices; assign through the BioStar 2 or manually input the card number.   * **CANNOT** enroll a new Suprema Mobile Access directly from Suprema devices; assign through the BioStar 2 or manually input the card number.
-  * The way of registering a device is different in BioStar v2.7.12 and v2.7.14. If you are using BioStar v2.7.12, you need to remove all user data in the device, delete the device from BioStar 2 and reset the device to factory default before starting Mobile Credential. But if you are using BioStar v2.7.14, then you can register device in Airfob Portal even though the device was already in use in BioStar 2. ([[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050101|Related Article]])+  ​* **The way of registering a device is different** in **BioStar v2.7.12** and **v2.7.14**. If you are using **BioStar v2.7.12**, you need to remove all user data in the device, delete the device from BioStar 2 and reset the device to factory default before starting Mobile Credential. But if you are using **BioStar v2.7.14**, then you can register device in Airfob Portal even though the device was already in use in BioStar 2.
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 If you are using BioStar 2.7.12 or you want to register a device through Airfob Pass App, refer the below overall procedure. If you are using BioStar 2.7.12 or you want to register a device through Airfob Pass App, refer the below overall procedure.
   * This is a brief explanation about the set up procedure.\\   * This is a brief explanation about the set up procedure.\\
-  * You can find more information from the linked article.([[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050048|Related Article]])\\ 
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 {{:​en:​j1k71bqxceq4scvoa29mjk_qexwpkjaopw.png?​1000|}} {{:​en:​j1k71bqxceq4scvoa29mjk_qexwpkjaopw.png?​1000|}}
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   * Port : protocol port number of portal site (default)\\   * Port : protocol port number of portal site (default)\\
    ​{{:​en:​nt_-b4m8ndketgrzvqcms2ndyc0leey_zq.png?​1000|}}\\    ​{{:​en:​nt_-b4m8ndketgrzvqcms2ndyc0leey_zq.png?​1000|}}\\
-  * If you want to know more details for the configuration of Mobile Credential, click [[http://​kb.supremainc.com/​knowledge/​doku.php?​id=en:​enhancement_in_suprema_mobile_credential_usage_in_2.7.14|[BioStar 2] Enhancement in Suprema Mobile Credential Usage in 2.7.14.]].+  * If you want to know more details for the configuration of Mobile Credential, click [[http://​kb.supremainc.com/​knowledge/​doku.php?​id=en:​enhancement_in_suprema_mobile_credential_usage_in_2.7.14|[BioStar 2] Enhancement in Suprema Mobile Credential Usage in 2.7.14]].
 <callout type="​primary"​ icon="​true"> ​ <callout type="​primary"​ icon="​true"> ​
-  * XPass 2 and XPass D2 (Rev 2) are only available to use Suprema Mobile Access. Suprema will release the feature for another ​devices in 2Q/3Q 2020. Fore more detailed schedule, ​contact to Suprema sales team or Suprema Authorized Partner. \\ +  * XPass 2XPass D2 (Rev 2) and BLN2 are available to use Suprema Mobile Access. Suprema will release the feature for other devices in 3Q/4Q 2020. Fore more detailed schedule, ​please refer the [[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000058364|linked article]].\\ 
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 === 3) Add a device to BioStar 2 SW and Airfob Portal=== === 3) Add a device to BioStar 2 SW and Airfob Portal===
-  * Go to BioStar 2  > Device > Search Device or Advanced Search to search a connected device.\\+  * Go to BioStar 2  > **Device** **Search Device** or **Advanced Search** to search a connected device.\\
 {{:​en:​device_search.png?​400|}}\\ {{:​en:​device_search.png?​400|}}\\
 {{:​en:​added_devcie.png?​400|}} {{:​en:​added_devcie.png?​400|}}
-  * Go to BioStar 2 > Settings > Mobile Credential and click '+ Add' button from Device Registration.\\+  * Go to BioStar 2 > **Settings** **Mobile Credential** and click **'+ Add'** button from Device Registration.\\
   * Device will communicate with Airfob Portal and obtain a certificate.\\   * Device will communicate with Airfob Portal and obtain a certificate.\\
 {{:​en:​uunmz_tktir14-o5d-gdfqlhmhm5smhrbg.png?​1000|}} {{:​en:​uunmz_tktir14-o5d-gdfqlhmhm5smhrbg.png?​1000|}}
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 **Q 2 > Can we keep using BioStar 2 Mobile Card if we has been used? How does the policy go for BioStar 2 Mobile Card?** **Q 2 > Can we keep using BioStar 2 Mobile Card if we has been used? How does the policy go for BioStar 2 Mobile Card?**
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-A 2 > As long as you do not uninstall the application,​ you can keep using the old version. But we recommend you should use the new mobile access card, due to better performance and lots of improvements on user interfaces. BioStar 2 Mobile card will be discontinued from September 2020. Once you upgrade new FW to the devices, you will be not available to use current BioStar 2 Mobile Card. Please visit the site and find more information. ([[https://​support.supremainc.com/​|Link]])+A 2 >  As long as you do not uninstall the application,​ you can keep using the old version. But we recommend you should use the new mobile access card, due to better performance and lots of improvements on user interfaces. BioStar 2 Mobile card will be discontinued from September 2020. Once you upgrade new FW to the devices, you will be not available to use current BioStar 2 Mobile Card. Please visit the site and find more information. ([[https://​support.supremainc.com/​|Link]]-Login Required)
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 **Q 6 > Are there firmware upgrade available for all models to become master device of XPass D2 (Rev 2) and provide Mobile Access feature to the solution? Or only XPass 2 at the moment? ** **Q 6 > Are there firmware upgrade available for all models to become master device of XPass D2 (Rev 2) and provide Mobile Access feature to the solution? Or only XPass 2 at the moment? **
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-A 6 > Currently, XPass 2 only supports. The RS485 Master mode of the upcoming FW will be compatible with XPass D2 (Rev 2).[[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000054221|Upgraded Hardware Introduction : XPass D2 (Rev 2)]]\\+A 6 > Currently, XPass 2XPass D2(Rev 2), and BioLite N2 support Suprema Mobile AccessWe are going to expand supporting devices that are able to use Suprema Mobile Access.\\ 
 +- The relevant article\\ 
 +[[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000054221|Upgraded Hardware Introduction : XPass D2 (Rev 2)]]\\ 
 +[[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000058364|Supported Devices List of Mobile Access]]
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 The version information of the compatible firmware of RS485 Master is as follows. The version information of the compatible firmware of RS485 Master is as follows.
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 ^App Name |Airfob Pass | ^App Name |Airfob Pass |
 ^Patch Name |Airfob Patch | ^Patch Name |Airfob Patch |
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 +**Q 10 >  Does BioStar 2 support both regular and dynamic sites?**
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 +A 10> No, currently(BioStar 2.8.2) it does only support regular sites. BioStar 2 will support dynamic in the future but no version plan yet.
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 ====6. Useful Links for information about Suprema Mobile Access==== ====6. Useful Links for information about Suprema Mobile Access====
   * Airfob Portal ​ : [[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000054376|Link]]\\   * Airfob Portal ​ : [[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000054376|Link]]\\
 +  * Airfob Support Page : [[https://​mocasystemen.crunch.help/​|Link]]\\
   * Related Webinars :\\   * Related Webinars :\\
   - [[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000054883|Overview of BioStar 2’s Latest Release and How To Use Suprema Mobile Access]]\\   - [[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000054883|Overview of BioStar 2’s Latest Release and How To Use Suprema Mobile Access]]\\