Differences

This shows you the differences between two versions of the page.

Link to this comparison view

Both sides previous revision Previous revision
Next revision
Previous revision
en:how_to_use_suprema_mobile_credential [2020/02/10 10:58]
jhlee2
— (current)
Line 1: Line 1:
-====== How to Use '​Suprema Mobile Credential'​ ====== +
-Before the BioStar v2.7.12, BioStar 2 user credentials were fingerprint,​ face and card. But from the BioStar v2.7.12, the new credential, Suprema Mobile Credential, is supported. With Suprema Mobile Credential, you can use your smartphone as a credential and access doors, gates and more. Through Suprema Mobile Credential, you can meet improved user convenience and easier way to support 3rd party controller. +
-\\ +
-Contents in this page are about how to setup the Suprema Mobile Credential for BioStar 2 usage. Links for extra information about Suprema Mobile Credential are listed up on the bottom of this page. +
-\\ +
-{{ :​en:​12-1.png?​nolink |}} +
-\\ +
-<callout type="​warning"​ icon="​true">​  +
-  * Suprema Mobile Credential and BioStar 2 Mobile Card are different products. +
-  * CANNOT enroll a new Suprema Mobile Credential directly from Suprema devices; assign through the BioStar 2 or manually input the card number. +
-  * If you have Suprema devices which are already in use - include XPass 2, you need to remove all user data in the device, delete the device from BioStar 2 and reset the device before starting Mobile Credential. Check the linked article which describes sample steps for your case. ([[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050101--biostar-2-sample-steps-of-suprema-mobile-credential-for-running-biostar-2-with-xpass-2-|Link]]) +
-</​callout>​ +
-\\ +
-====== 1. Basic flow to issue Suprema Mobile Credential ====== +
-The basic Suprema Mobile Credential issue process is as below. +
-\\ +
-You can find a sample '​How-To'​ recording from Step 1) to Step 6) in the following link. +
-[[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050048--biostar-2-how-to-use-suprema-mobile-credential-|How to Issue Mobile Credential from BioStar 2]] +
-\\ +
-{{ :​en:​12-2.png?​nolink |}} +
-\\ +
-\\ +
-1) Join Mobile Credential portal +
-\\ +
-  * Portal address : [[http://​mc.suprema.io|http://​mc.suprema.io]] +
-  * Create your site and purchase credits. +
-\\ +
-{{ :​en:​12-3.png?​nolink |}} +
-\\ +
-2) Configure BioStar 2 Mobile Credential +
-\\ +
-  * BioStar 2 Mobile Credential setting should be based on the portal site data. +
-  * Email, Password : the data of the user who signed in the portal. +
-  * Site ID : the site ID which user created through the portal. +
-  * Domain : [[https://​api.mc.suprema.io|https://​api.mc.suprema.io]] (default) +
-  * Port : protocol port number of portal site (default) +
-\\ +
-3) Issue Mobile Credential card for user +
-\\ +
-  * When you set '​Use'​ for Mobile Credential, you can find '​Mobile'​ button from user detail page. +
-\\ +
-{{ :​en:​녹화_2020_01_08_13_03_27_669.gif?​nolink |}} +
-\\ +
-\\ +
-4) Send Mobile Credential information from BioStar 2 to Suprema Mobile Credential portal +
-  * Please remind that the '​Credit'​ will deduct in this step. +
-  * Issue new Mobile Credential card. +
-  * Re-issue the current Mobile Credential card. +
-  * Re-issue the '​Before Activation'​ status Mobile Credential card. +
-  * When you re-issue the Mobile Credential card, the former data becomes invalid. +
-  * If a same user ID does not exist in CSV file, you can get user data through '​Preserve Data' or '​Overwrite'​. +
-  * If a same user ID exists in CSV file, you can get user data through '​Overwrite'​. +
-\\ +
-{{ :​en:​v12_4_.png?​nolink |}} +
-\\ +
-\\ +
-5) Card issue in '​Before Activation'​ status +
-\\ +
-  * You can check from the portal site, not from the BioStar 2. +
-\\ +
-{{ :​en:​v12_5_.png?​nolink |}} +
-\\ +
-\\ +
-6) Send SMS or Email to users for authentication according to the portal message option +
-\\ +
-  * You need to make sure that requested field is correctly filled in. +
-  * e.g. If the message option is '​Email',​ then the '​Email'​ field in '​BioStar 2 > User > Information > Email' should have data. +
-  * If you use SMS type, then '​+'​ sign and country code are mandatory as SMS messaging operates when the phone number is ('​+'​ + '​country code' + 'phone number'​). +
-\\ +
-{{ :​en:​v12_6_.png?​nolink |}} +
-\\ +
-\\ +
-7) User verification succeed +
-\\ +
-  * When the user finished user verification through received SMS or Email, Mobile Credential card will be issued correctly. +
-\\ +
-8) Card status changes into '​Activation'​ status in portal +
-\\ +
-  * According to Step 7)'s result, you can check the status change from the portal site, not from the BioStar 2. +
-\\ +
-9) Access Grant on Suprema devices +
-\\ +
-  * As user information automatically synchronized with devices, you can get an access grant among devices which registered for the site. +
-\\ +
-====== 2. Additional information for Mobile Credential ====== +
-  - When you issue the Mobile Credential card, you can put character, ' ' (space), number and '​_'​ (under bar) for user name. +
-  - When you use SMS message type for authentication,​ the phone number should start with '​+'​ sign. Phone number is limited 8 to 15 numbers. +
-  - If the card is blocked, the card number will be updated in '​Setting > Card > Blacklisted Card'​. +
-  - If you delete users (delete selected users / delete all users), then issued cards will be automatically deleted from the Mobile Credential portal. +
-  - Even though you delete all users, Administrator user will remain and the Mobile Credential card for Administrator will be kept. +
-\\ +
-====== 3. Links for information about Mobile Credential ====== +
-  * Suprema official website - Mobile Credential page : [[https://​www.supremainc.com/​en/​platform/​suprema-mobile-credential.asp|Suprema Mobile Credential]] +
-  * Suprema Mobile Credential portal : [[https://​mc.suprema.io/​|Link]] +
-  * Suprema Mobile Credential portal user guide : [[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050048--biostar-2-how-to-use-suprema-mobile-credential-|Link]] +
-  * MOCA system Youtube channel : [[https://​www.youtube.com/​channel/​UCCO6H0SkkzwfiEDM7NvFOaA/​videos|Link]] +
-\\ +
-====== 4. Mobile Credential Q&A ====== +
-Q 1 > How can we get the Mobile Credential License Policy and how can we purchase Mobile Credential Credits? +
-\\ +
-A 1 > Please contact your Suprema regional sales representative. If you do not know the exact sales representative,​ please contact Suprema through our official web site. ([[https://​www.supremainc.com/​en/​about/​contact-us.asp|Link]]) +
-\\ +
-\\ +
-Q 2 > What is difference between Suprema Mobile Credential and BioStar 2 Mobile Card? +
-\\ +
-A 2 > Please follow the linked article which is about your answer. ([[https://​support.supremainc.com/​en/​support/​solutions/​articles/​24000050338--biostar-2-what-is-the-difference-between-biostar2-mobile-card-and-suprema-mobile-credential|Link]]) +
-\\ +
-\\ +
-Q 3 > Can we keep using BioStar 2 Mobile Card if we has been used? How does the policy go for BioStar 2 Mobile Card? +
-\\ +
-A 3 > Please check the linked page to get more detailed information. Login is required to check the link. ([[https://​support.supremainc.com/​en/​support/​discussions/​topics/​24000011247|Link]])+