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- | ====== How to Use 'Suprema Mobile Credential' ====== | + | |
- | Before the BioStar v2.7.12, BioStar 2 user credentials were fingerprint, face and card. But from the BioStar v2.7.12, the new credential, Suprema Mobile Credential, is supported. With Suprema Mobile Credential, you can use your smartphone as a credential and access doors, gates and more. Through Suprema Mobile Credential, you can meet improved user convenience and easier way to support 3rd party controller. | + | |
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- | Contents in this page are about how to setup the Suprema Mobile Credential for BioStar 2 usage. Links for extra information about Suprema Mobile Credential are listed up on the bottom of this page. | + | |
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- | {{ :en:12-1.png?nolink |}} | + | |
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- | <callout type="warning" icon="true"> | + | |
- | * Suprema Mobile Credential and BioStar 2 Mobile Card are different products. | + | |
- | * CANNOT enroll a new Suprema Mobile Credential directly from Suprema devices; assign through the BioStar 2 or manually input the card number. | + | |
- | * If you have Suprema devices which are already in use - include XPass 2, you need to remove all user data in the device, delete the device from BioStar 2 and reset the device before starting Mobile Credential. Check the linked article which describes sample steps for your case. ([[https://support.supremainc.com/en/support/solutions/articles/24000050101--biostar-2-sample-steps-of-suprema-mobile-credential-for-running-biostar-2-with-xpass-2-|Link]]) | + | |
- | </callout> | + | |
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- | ====== 1. Basic flow to issue Suprema Mobile Credential ====== | + | |
- | The basic Suprema Mobile Credential issue process is as below. | + | |
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- | You can find a sample 'How-To' recording from Step 1) to Step 7) in the following link. | + | |
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- | {{ :en:녹화_2020_02_04_14_10_48_6.mp4?1000x600 |}} | + | |
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- | {{ :en:credential_5.png?nolink |}} | + | |
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- | 1) Join Mobile Credential portal | + | |
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- | * Portal address : [[http://mc.suprema.io|http://mc.suprema.io]] | + | |
- | * Create your site and purchase credits. | + | |
- | * Suprema Mobile Credential portal user guide : [[https://support.supremainc.com/a/solutions/articles/24000050455?lang=en|Click]] | + | |
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- | Online Video Link : [[https://youtu.be/sIKo8RAljaQ|Get Started]] | + | |
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- | {{ :en:12-3.png?nolink |}} | + | |
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- | Confirm your Site ID to [Site & License]. [[https://mc.suprema.io/sitemanager/site/siteLicense|(https://mc.suprema.io/sitemanager/site/siteLicense)]] | + | |
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- | {{ :en:credential_1.png?nolink |}} | + | |
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- | * Click three strikes button at the top right corner. | + | |
- | * Click Device Registration from menu. | + | |
- | * Log in with the same account of Site admin in portal. | + | |
- | * Select the site to register the device. | + | |
- | * Click Device List. | + | |
- | * Click Register. | + | |
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- | 2) Register Device on Credential App | + | |
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- | Online Video Link : [[https://youtu.be/QbvnjCHyGhs|Register a device]] | + | |
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- | {{ :en:credential_4.png?nolink |}} | + | |
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- | 3) Configure BioStar 2 Mobile Credential | + | |
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- | * BioStar 2 Mobile Credential setting should be based on the portal site data. | + | |
- | * Email, Password : the data of the user who signed in the portal. | + | |
- | * Site ID : the site ID which user created through the portal. | + | |
- | * Domain : [[https://api.mc.suprema.io|https://api.mc.suprema.io]] (default) | + | |
- | * Port : protocol port number of portal site (default) | + | |
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- | {{ :en:credential_2.png?nolink |}} | + | |
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- | 4) Issue Mobile Credential card for user | + | |
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- | * When you set 'Use' for Mobile Credential, you can find 'Mobile' button from user detail page. | + | |
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- | {{ :en:credential_3.png?nolink |}} | + | |
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- | [USER>Add New User>Credential>Mobile] | + | |
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- | {{ :en:녹화_2020_01_08_13_03_27_669.gif?nolink |}} | + | |
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- | 5) Send Mobile Credential information from BioStar 2 to Suprema Mobile Credential portal | + | |
- | * Please remind that the 'Credit' will deduct in this step. | + | |
- | * Issue new Mobile Credential card. | + | |
- | * Re-issue the current Mobile Credential card. | + | |
- | * Re-issue the 'Before Activation' status Mobile Credential card. | + | |
- | * When you re-issue the Mobile Credential card, the former data becomes invalid. | + | |
- | * If a same user ID does not exist in CSV file, you can get user data through 'Preserve Data' or 'Overwrite'. | + | |
- | * If a same user ID exists in CSV file, you can get user data through 'Overwrite'. | + | |
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- | {{ :en:v12_4_.png?nolink |}} | + | |
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- | 6) Card issue in 'Before Activation' status | + | |
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- | * You can check from the portal site, not from the BioStar 2. | + | |
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- | {{ :en:v12_5_.png?nolink |}} | + | |
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- | 7) Send SMS or Email to users for authentication according to the portal message option | + | |
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- | * You need to make sure that requested field is correctly filled in. | + | |
- | * e.g. If the message option is 'Email', then the 'Email' field in 'BioStar 2 > User > Information > Email' should have data. | + | |
- | * If you use SMS type, then '+' sign and country code are mandatory as SMS messaging operates when the phone number is ('+' + 'country code' + 'phone number'). | + | |
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- | {{ :en:v12_6_.png?nolink |}} | + | |
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- | 8) User verification succeed | + | |
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- | * When the user finished user verification through received SMS or Email, Mobile Credential card will be issued correctly. | + | |
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- | 9) Card status changes into 'Activation' status in portal | + | |
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- | * According to Step 7)'s result, you can check the status change from the portal site, not from the BioStar 2. | + | |
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- | 10) Access Grant on Suprema devices | + | |
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- | * As user information automatically synchronized with devices, you can get an access grant among devices which registered for the site. | + | |
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- | ====== 2. Additional information for Mobile Credential ====== | + | |
- | - When you issue the Mobile Credential card, you can put character, ' ' (space), number and '_' (under bar) for user name. | + | |
- | - When you use SMS message type for authentication, the phone number should start with '+' sign. Phone number is limited 8 to 15 numbers. | + | |
- | - If the card is blocked, the card number will be updated in 'Setting > Card > Blacklisted Card'. | + | |
- | - If you delete users (delete selected users / delete all users), then issued cards will be automatically deleted from the Mobile Credential portal. | + | |
- | - Even though you delete all users, Administrator user will remain and the Mobile Credential card for Administrator will be kept. | + | |
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- | ====== 3. Links for information about Mobile Credential ====== | + | |
- | * Suprema official website - Mobile Credential page : [[https://www.supremainc.com/en/platform/suprema-mobile-credential.asp|Suprema Mobile Credential]] | + | |
- | * Suprema Mobile Credential portal : [[https://mc.suprema.io/|Link]] | + | |
- | * Suprema Mobile Credential portal user guide : [[https://support.supremainc.com/en/support/solutions/articles/24000050048--biostar-2-how-to-use-suprema-mobile-credential-|Link]] | + | |
- | * MOCA system Youtube channel : [[https://www.youtube.com/channel/UCCO6H0SkkzwfiEDM7NvFOaA/videos|Link]] | + | |
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- | ====== 4. Mobile Credential Q&A ====== | + | |
- | Q 1 > How can we get the Mobile Credential License Policy and how can we purchase Mobile Credential Credits? | + | |
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- | A 1 > Please contact your Suprema regional sales representative. If you do not know the exact sales representative, please contact Suprema through our official web site. ([[https://www.supremainc.com/en/about/contact-us.asp|Link]]) | + | |
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- | Q 2 > What is difference between Suprema Mobile Credential and BioStar 2 Mobile Card? | + | |
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- | A 2 > Please follow the linked article which is about your answer. ([[https://support.supremainc.com/en/support/solutions/articles/24000050338--biostar-2-what-is-the-difference-between-biostar2-mobile-card-and-suprema-mobile-credential|Link]]) | + | |
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- | Q 3 > Can we keep using BioStar 2 Mobile Card if we has been used? How does the policy go for BioStar 2 Mobile Card? | + | |
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- | A 3 > Please check the linked page to get more detailed information. Login is required to check the link. ([[https://support.supremainc.com/en/support/discussions/topics/24000011247|Link]]) | + |