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en:1xfaq_how_to_resolve_frr [2016/03/02 12:02] 127.0.0.1 external edit |
en:1xfaq_how_to_resolve_frr [2019/12/27 13:40] (current) nykwon [Fingerprint re-enrollment] |
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| - | When there is false rejection issue after adjusting security level to solve false acceptance issue, users should re-enroll their fingerprint. | + | When there is a false rejection issue after adjusting the security level to solve a false acceptance issue, users should re-enroll their fingerprints. |
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| Now, move to [User] menu and search the user ID. It is important to check the fingerprint quality. \\ | Now, move to [User] menu and search the user ID. It is important to check the fingerprint quality. \\ | ||
| - | When the templates location is different between each template, users should enroll their fingerprint again. Please see below examples. | + | When the location of the templates is different between each template, users should enroll their fingerprint again. Please see the below examples. |
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| - | Below example is another bad fingerprint template. This kind of template is created when users only place their finger tips. In this case, users should enroll their fingerprints again. | + | The below example is another bad fingerprint template. This kind of template is created when users only place their fingertips. In this case, users should enroll their fingerprints again. |
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| 3. Click **Add** then click **Scan** to scan your fingerprint. \\ | 3. Click **Add** then click **Scan** to scan your fingerprint. \\ | ||
| 4. When you have **Too low quality** error, please try again with different finger. \\ | 4. When you have **Too low quality** error, please try again with different finger. \\ | ||
| - | <WRAP note>When fingerprint is small or dry, the templates quality may low. </WRAP> | + | <WRAP note>When the fingerprint is small or dry, the quality of the template may low. </WRAP> |
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