Old revisions Add to book Export to PDF Table of Contents Troubleshooting T&A Report Absence Issue Affect Result is not checked Grace is not checked T&A Event Type is not set in the device Minimum Duration is not met Multiple Sequential Check-in or Check-out Events Book Creator Add this page to your book Book Creator Remove this page from your book Manage book (0 page(s)) Help FAQ, BioStar 1, T&A, Report Troubleshooting T&A Report Absence Issue There are several reasons why your T&A report result is appearing as an absence. Refer to the instructions below to see that you have configured your T&A properly. Affect Result is not checked If you do not check affect result for a time category in the Daily Schedule, all result will appear as absence. Grace is not checked If you want the Late In or Early Out results, you have to check Grace on. If you do not want to configure any grace minutes you can leave it as 0. T&A Event Type is not set in the device If you are not using First Check-In / Last Check-Out, set up the T&A key as necessary. Detailed instruction about the T&A key and mode type are provided in the administrator’s manual. Minimum Duration is not met If you have set a Minimum Duration for a Daily Schedule and the user has not fulfilled the entire time, the result will be absence. Multiple Sequential Check-in or Check-out Events If you use T&A keys, the option of First Check-in / Last Check-out on Daily Schedule will be ignored. If you have sequential events of the same kind, the logic of BioStar 1 T&A is as follows: a. Only the last IN of multiple IN is calculated. b. Only the first OUT of multiple OUT is calculated. Below is a sample of IN IN IN OUT sequence. The first 2 IN are ignored. Below is a sample of IN OUT OUT OUT event sequence The last 2 OUT are ignored. Please refer to TS0054 - BioStar - T&A Basic with FAQ for more information about basic T&A configuration.