Differences
This shows you the differences between two versions of the page.
| Both sides previous revision Previous revision Next revision | Previous revision | ||
|
en:how_to_configure_alerts [2022/09/06 18:04] phit |
en:how_to_configure_alerts [2022/12/28 12:59] (current) phit |
||
|---|---|---|---|
| Line 1: | Line 1: | ||
| - | {{tag>"System Configuration" "BioStar 2" Alert "custom alert" "alert sound"}} | + | {{tag>"System Configuration" "BioStar 2" Alert "custom alert" "alert sound"}} |
| - | ====== How to Configure Alerts ====== | + | |
| - | The alert feature is used to notify the BioStar administrator when specific device/door/zone/authentication event occurs. The Alert history can be accessed through the Alert History menu or the alert count on the bottom right corner of the BioStar web client. \\ \\ | + | |
| - | {{:en:2xtraining_alert001.png?nolink&700|}} | + | |
| - | \\ \\ | + | |
| - | There are 3 ways the alert function will alert the event to the administrator. \\ | + | |
| - | 1. The specified event will be colored red (color is not customizable) on the real-time log. \\ \\ | + | |
| - | {{:en:2xtraining_alert002.png?nolink&700|}} \\ \\ | + | |
| - | 2. A popup message will appear which the administrator can acknowledge or ignore. \\ \\ | + | |
| - | //[message is customizable :follow __"Configuring the Popup Message"__ at the bottom of this article]\\ | + | |
| - | {{:en:2xtraining_alert003.png?nolink&300|}} \\ \\ | + | |
| - | 3. A sound will be played at the occurrence of the event. \\ | + | |
| - | <callout type="primary" icon="true"> | + | |
| - | The sound feature is only available BioStar 2 version 2.3 or above \\ \\ | + | |
| - | </callout> | + | |
| - | ==== Configuring the Real-time Log Event Message ==== | + | |
| - | 1. Click on **Setting** > **ALERT**. \\ | + | |
| - | {{:en:2xtraining_alert004.png?nolink&400|}} \\ \\ | + | |
| - | 2. Click on the checkbox for the events you want alerts for and click **Apply**. \\ | + | |
| - | {{:en:2xtraining_alert005.png?nolink&700|}} \\ \\ | + | |
| - | 3. Now the checked event will appear red on the **Real-time log** when the event occurs. \\ | + | |
| - | {{:en:2xtraining_alert006.png?nolink&700|}} \\ \\ | + | |
| - | ==== Configuring the Popup Message ==== | + | ====== How to Configure Alerts ====== |
| - | 1. Click **Settings** > **ALERT** to enter the **Alert** menu. \\ | + | The alert feature is used to notify the BioStar administrator when specific device/door/zone/authentication event occurs. \\ \\ |
| - | 2. Click on the document icon. \\ | + | |
| - | {{:en:2xtraining_alert007.png?nolink&400|}} \\ \\ | + | |
| - | 3. Enter your message and click **Apply** to save the settings. \\ | + | |
| - | {{:en:2xtraining_alert008.png?nolink&400|}} \\ \\ | + | |
| - | ==== Configuring the Sound Alert ==== | + | The Alert history can be accessed through BioStar 2 → Monitoring → Alert History |
| - | 1. Click **Settings** > **PREFERENCE**. \\ | + | Or by clicking on the alert count located on the bottom right corner of the BioStar web client. \\ \\ |
| - | 2. Click **+ Add** button in the **Sound** tab. \\ | + | |
| - | {{:en:2xtraining_alert009.png?nolink&700|}} \\ \\ | + | |
| - | 3. Browse your PC and add a sound file. \\ | + | |
| - | {{:en:2xtraining_alert010.png?nolink&500|}} \\ \\ | + | |
| - | 4. Click **Add** and then click **Apply**. \\ | + | |
| - | 5. Click **Settings** > **ALERT**. \\ | + | |
| - | 6. Click on the document icon of a desired event. \\ | + | |
| - | 7. On the Sound Name drop box select the sound you uploaded on the preference menu. \\ | + | |
| - | 8. Select your play option. | + | |
| - | <callout type="primary" icon="true"> **Once** will run the sound file once \\ | + | |
| - | **loop until acknowledge** will run the sound until you click acknowledge on the popup menu that appears when the event occurs.\\ | + | |
| - | </callout> | + | |
| - | {{:en:2xtraining_alert011.png?nolink&400|}} \\ | + | |
| + | {{:en:2xtraining_alert001.png?nolink&700|}} | ||
| + | \\ \\ | ||
| + | |||
| + | BioStar 2 alert messages get displayed for administrative level users in three ways. \\ | ||
| + | |||
| + | 1. BioStar 2 → Monitoring → Real-time Log | ||
| + | |||
| + | The specified event will be colored red on the real-time log. | ||
| + | |||
| + | Note: The color of the alert message cannot be customized) \\ \\ | ||
| + | |||
| + | {{:en:2xtraining_alert002.png?nolink&700|}} \\ \\ | ||
| + | |||
| + | 2. A popup message on the screen of BioStar 2 | ||
| + | |||
| + | An alert popup message appears, and then the administrator can either click acknowledge or ignore. \\ \\ | ||
| + | |||
| + | //[Alert Message can be customized :follow __"Configuring the Popup Message"__ at the bottom of this article]\\ | ||
| + | |||
| + | {{:en:2xtraining_alert003.png?nolink&300|}} \\ \\ | ||
| + | |||
| + | 3. An alert sound | ||
| + | |||
| + | Particular alert sound will be played at the occurrence of the event. \\ | ||
| + | |||
| + | <callout type="primary" icon="true"> | ||
| + | |||
| + | The sound feature is only available BioStar 2 version 2.3 or above \\ \\ | ||
| + | |||
| + | </callout> | ||
| + | |||
| + | ==== Configuring the Real-time Log Event Message ==== \\ \\ | ||
| + | |||
| + | 1. Click on **Setting** → **ALERT**. \\ | ||
| + | |||
| + | {{:en:2xtraining_alert004.png?nolink&400|}} \\ \\ | ||
| + | |||
| + | 2. Click on the checkbox for the events you want alerts for and click **Apply**. \\ | ||
| + | |||
| + | {{:en:2xtraining_alert005.png?nolink&700|}} \\ \\ | ||
| + | |||
| + | 3. Now the checked event will appear red on the **Real-time log** when the event occurs. \\ | ||
| + | |||
| + | {{:en:2xtraining_alert006.png?nolink&700|}} \\ \\ | ||
| + | |||
| + | | ||
| + | |||
| + | ==== Configuring the Popup Message ==== \\ \\ | ||
| + | |||
| + | 1. Click **Settings** → **ALERT** to access the **Alert** menu. \\ | ||
| + | |||
| + | 2. Click on the document icon on the right side of a particular alert message you want to customize \\ | ||
| + | |||
| + | {{:en:2xtraining_alert007.png?nolink&400|}} \\ \\ | ||
| + | |||
| + | 3. Enter your message and click **Apply** to save the settings. \\ | ||
| + | |||
| + | {{:en:2xtraining_alert008.png?nolink&400|}} \\ \\ | ||
| + | |||
| + | | ||
| + | |||
| + | ==== Configuring the Sound Alert ==== \\ \\ | ||
| + | |||
| + | 1. Click **Settings** → **PREFERENCE**. \\ | ||
| + | |||
| + | 2. Click **+ Add** button in the **Sound** tab. \\ | ||
| + | |||
| + | {{:en:2xtraining_alert009.png?nolink&700|}} \\ \\ | ||
| + | |||
| + | 3. Browse your PC and add a sound file. \\ | ||
| + | |||
| + | {{:en:2xtraining_alert010.png?nolink&500|}} \\ \\ | ||
| + | |||
| + | 4. Click **Add** and then click **Apply**. \\ | ||
| + | |||
| + | 5. Click **Settings** → **ALERT**. \\ | ||
| + | |||
| + | 6. Click on the document icon of a desired event. \\ | ||
| + | |||
| + | 7. On the Sound Name drop box select the sound you uploaded on the preference menu. \\ | ||
| + | |||
| + | 8. Select your play option. | ||
| + | |||
| + | <callout type="primary" icon="true"> Play Options **Once** will run the sound file once \\ | ||
| + | |||
| + | Play Options **Loop until acknowledge** will run the sound until user clicks acknowledge on the popup menu that appears when the event occurs.\\ | ||
| + | |||
| + | </callout> | ||
| + | |||
| + | {{:en:2xtraining_alert011.png?nolink&400|}} \\ | ||