If the device is separated from the bracket (Tamper On event happens), the information on all users, logs, encryption key and SSL certificates configured in the device will be deleted promptly.

Supported device:


  • Once the Tamper On event is generated, the users saved in BioStar 2 cannot be no longer synchronized with the device. In this case, you should transfer users to the device manually.
  • Slave device is not supported.



How to configure

There are two cases to configure.

Case 1:

If you do not set Secure communication with device to Not Use in Setting > SERVER, you should follow below instructions to configure secure tamper.



1. Go to Device Setting > Advanced.
2. Change Secure Tamper into On.



3. When the Tamper On event happens, you can see below message in BioStar 2.



Then, you can see the below event logs in Monitoring section. Especially, if you check the users and logs on the device directly, they would be deleted completely.




Case 2:

If you set Secure communication with device to Use in Setting > SERVER, you can see additional options below. Please see Server & device encryption key manual management.



If you change Server & device encryption key manual management into Use, you can see below warning message. Please note that, if you configure this setting, the function Secure Tamper will be applied automatically. Before you apply this setting, please be careful.