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en:1xfaq_how_to_resolve_frr [2019/12/27 13:35]
nykwon [Why false rejection occurs]
en:1xfaq_how_to_resolve_frr [2019/12/27 13:40] (current)
nykwon [Fingerprint re-enrollment]
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 Now, move to [User] menu and search the user ID. It is important to check the fingerprint quality. \\ Now, move to [User] menu and search the user ID. It is important to check the fingerprint quality. \\
  
-When the templates ​location is different between each template, users should enroll their fingerprint again. Please see below examples.+When the location ​of the templates ​is different between each template, users should enroll their fingerprint again. Please see the below examples.
  
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-Below example is another bad fingerprint template. This kind of template is created when users only place their finger tips. In this case, users should enroll their fingerprints again.+The below example is another bad fingerprint template. This kind of template is created when users only place their fingertips. In this case, users should enroll their fingerprints again.
  
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 3. Click **Add** then click **Scan** to scan your fingerprint. \\ 3. Click **Add** then click **Scan** to scan your fingerprint. \\
 4. When you have **Too low quality** error, please try again with different finger. \\ 4. When you have **Too low quality** error, please try again with different finger. \\
-<WRAP note>​When fingerprint is small or dry, the templates ​quality may low. </​WRAP>​+<WRAP note>​When ​the fingerprint is small or dry, the quality ​of the template ​may low. </​WRAP>​
  
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