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--- en:how_to_use_the_backup_restore_feature [2024/02/27 11:21]
jake [1. Set the cycle for backup of the data]
+++ en:how_to_use_the_backup_restore_feature [2024/02/27 16:45] (current)
jake [How to Use the 'Backup & Restore' Feature with BioStar 2]
@@ Line 6: / Line 6: @@
 Thanks to this new function, users can back up the necessary data on BioStar 2 more easily and conveniently. \\
-<callout type="primary" icon="true">
+<callout type="primary" icon="true"> If you have an issue with this feature in BioStar 2 v2.9.4 or v2.9.5, please refer to the linked article below. https://support.supremainc.com/en/support/solutions/articles/24000088219 \\
-If you have an issue with this feature in BioStar 2 v2.9.4 or v2.9.5, please refer to the linked article below. \\ https://support.supremainc.com/en/support/solutions/articles/24000088219 \\
 </callout>
 ===== Background =====
@@ Line 89: / Line 89: @@
 ==== 3. Use the extra application to restore ====
 Restoring the data is processed through the extra tool named "biostar-restore." The tool will be automatically installed when installing BioStar 2 v.2.9.3 and located in C:\Program Files\BioStar 2(x64).
-Since the specific tool for data restoration is separate from BioStar 2, users can attempt to restore data when BioStar 2 isn't running normally due to configuration problems or database issues.
+Since the specific tool for data restoration is separate from BioStar 2, users can attempt to restore data when BioStar 2 isn't running normally due to configuration problems or database issues. \\
+==== 4. Restorable depending on the backup data version ====
+If the backup data was generated using a version lower than the current one, it cannot be restored through this new function. \\
+**Example)** \\
+If the backup data is generated in v.2.9.3, it CANNOT be restored in v.2.9.4 or a higher version of BioStar 2. \\
+<callout type="primary" icon="true">
+Suprema plans to improve the above restriction, but the specific plan is not fixed \\
+</callout>
+===== Precautions =====
+In the case of using **MSSQL**, you will meet the two types of warning popups below and CANNOT each function normally if you don't assign the **sysadmin** of the **Server Role** to the database user. \\
+__If you are in the above case, please check first if the sysadmin has already been assigned to the user.__ \\
+{{:en:pic8.png?400|}}
+  * **Error Case 1.** \\ {{:en:pic9.png?300|}} \\
+  * **Error Case 2.** \\ {{:en:pic10.png?300|}} \\
+===== Execution Procedure =====
+==== Step 1. Backup (based on the case of using the function manually) ====
+=== Step 1-1. ===
+Go to **SYSTEM BACKUP** in **Settings** after logging into BioStar 2 \\ {{:en:pic11.png?300|}}
+=== Step 1-2. ===
+Click **Backup Now** \\ {{:en:pic12.png?300|}}
+<callout type="primary" icon="true">
+Backup File Path: Set the path to save the backup file. The save path must be set to a directory that has already been created
+</callout>
+=== Step 1-3. ===
+Go to **C:\Program Files\BioStar 2(x64)\Backupgenerated correctly** and check if the file is the correct one generated when you tried to make it. \\ {{:en:pic13.png?300|}}
+==== Step 2. Restore ====
+=== Step 2-1. ===
+Run the application named **biostar-restore** located at **C:\Program Files\BioStar 2(x64)** \\ {{:en:pic14.png?300|}}
+=== Step 2-2. ===
+  * **1) If using Maria DB,** \\ Select the file and apply it after clicking the **Select File** button. Then, put the **root password** on your **Maria DB** and click the **Restore** button. \\ {{:en:pic15.png?300|}}
+  * **2) If using MSSQL,** \\ Select the file and apply it after clicking the **Select File** button. Then, click the **Restore** button. \\ {{:en:pic16.png?300|}}
+=== Step 2-3. ===
+Then, you will see an additional popup appear below. Then, click Yes. \\ {{:en:pic17.png?300|}}
+=== Step 2-4. ===
+Finally, the restoration is completed normally if you see the popup below. \\
+However, please note that the popup does not disappear even when the restoration is completed normally. \\ {{:en:pic18.png?400|}}
+=== Step 2-5. ===
+You must log into BioStar 2 again once the restoration has been completed. After logging into BioStar 2, please check whether the restoration has been completed normally.